Premium
Persona profiles of Latinx living in Boston: Applications for information organizations
Author(s) -
ColónAguirre Mónica,
Ceja Alcalá Janet
Publication year - 2020
Publication title -
proceedings of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.193
H-Index - 14
ISSN - 2373-9231
DOI - 10.1002/pra2.249
Subject(s) - persona , socioeconomic status , educational attainment , human settlement , class (philosophy) , sociology , sustainable community , economic growth , psychology , public relations , sustainable development , geography , political science , population , humanities , demography , computer science , artificial intelligence , economics , philosophy , archaeology , law
Based on data and initial findings of a larger phenomenological project focused on the experiences of Latinx living in the Boston area, we created two persona profiles. The persona profiles are based on preliminary results of the analysis of 13 interviews with members of the Latinx community in Boston, which identified two distinct groups among the participants. These groups were defined by socioeconomic class, as identified by two main indicators: educational attainment and English language skills. Those belonging to the lower socioeconomic class had low educational attainment and limited English language skills compared to those in the middle socioeconomic class group made up of Latinx who had high educational attainment and were fully bilingual. The persona profiles created by using the interview data have potential applications for those working in information organizations, and to help researchers and practitioners in information organizations design better services for urban Latinx communities. This approach aligns with the United Nations 2030 Agenda for Sustainable Development, which among many goals, intends to make cities and human settlements inclusive, safe, resilient and sustainable.