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Perceived usefulness of social media features/elements: Effects of coping style, purpose and system
Author(s) -
Kim KyungSun,
Sin SeiChing Joanna
Publication year - 2017
Publication title -
proceedings of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.193
H-Index - 14
ISSN - 2373-9231
DOI - 10.1002/pra2.2017.14505401131
Subject(s) - coping (psychology) , psychology , social media , style (visual arts) , social psychology , clinical psychology , computer science , world wide web , art , visual arts
Drawing from coping and uses and gratifications theories, the study investigates how individuals' coping style, purposes and features/elements of social media interact and influence the perceived usefulness of social media elements. Over 1,000 undergraduate students in the United States participated in the study. Data are collected through an online survey. Findings and implications are discussed.