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Qualitative analysis of user experience in a 3D virtual environment
Author(s) -
Geszten Dalma,
Hámornik Balázs Péter,
Komlodi Anita,
Hercegfi Károly,
Szabó Bálint,
Young Alyson
Publication year - 2015
Publication title -
proceedings of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.193
H-Index - 14
ISSN - 2373-9231
DOI - 10.1002/pra2.2015.1450520100124
Subject(s) - usability , computer science , human–computer interaction , user experience design , virtual machine , space (punctuation) , virtual reality , multimedia , world wide web , operating system
This paper describes elements of user experience of a collaborative 3D immersive virtual information management environment. We detail those elements that are seen to both improve and deteriorate user experience, and provide design guidance for researchers and designers. We designed the 3D virtual environment in the Virtual Collaboration Arena (VirCA) collaborative space specifically to study the collaborative information retrieval and management behaviors of users. We conducted 117 interviews and then analyzed the data using a qualitative content analysis to identify the main elements of user experience. While participants generally reacted positively to the environment, they also mentioned a few distracting usability problems. Applying the results in the further development of VirCA can create a higher level of user experience and more effective collaboration.