Open AccessThe total evaluation process: Shifting the mental model
Author(s) -
Alexander Matthew E.,
Christoffersen Jodane
Publication year - 2006
Publication title -
performance improvement
Language(s) - English
Resource type - Journals
eISSN - 1930-8272
pISSN - 1090-8811
DOI - 10.1002/pfi.2006.4930450705
Subject(s) - mental model , process (computing) , computer science , process management , psychology , business , cognitive science , operating system