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West Hampshire Community Diabetes Service: re‐commissioning a sustainable model of care
Author(s) -
Fayers Kate,
Price Hermione,
Woodman Sarah
Publication year - 2016
Publication title -
practical diabetes
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.205
H-Index - 24
eISSN - 2047-2900
pISSN - 2047-2897
DOI - 10.1002/pdi.2065
Subject(s) - multidisciplinary approach , medicine , project commissioning , service (business) , publishing , public relations , nursing , management , sociology , political science , business , marketing , social science , law , economics
PRACTICAL DIABETES VOL. 33 NO. 9 COPYRIGHT © 2016 JOHN WILEY & SONS 323 The West Hampshire Community Diabetes Service was established in 2010. The service replaced traditional hospital-based specialist clinics and relocated care in a community setting – GP surgeries and community hospitals. The service has received a number of national awards for its innovation and leadership.1,2 In 2015, the service was re-commissioned and remains one of the few services to undergo a complete commissioning cycle and successfully re-emerge. This article outlines the broad economic, cultural and quality drivers that led to the changes that were made in West Hampshire (the ‘WHY’), identifies the vital (often overlooked) link between leading change and developing new models of care (the ‘HOW’) and, finally, describes our service model and an evidence-based approach to service redesign (the ‘WHAT’).