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Decentralizing water supply services in developing countries: Factors affecting the success of community management
Author(s) -
Rondinelli Dennis A.
Publication year - 1991
Publication title -
public administration and development
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.574
H-Index - 44
eISSN - 1099-162X
pISSN - 0271-2075
DOI - 10.1002/pad.4230110502
Subject(s) - incentive , business , government (linguistics) , water supply , service delivery framework , community management , service (business) , process management , environmental resource management , potable water , set (abstract data type) , environmental economics , environmental planning , marketing , computer science , engineering , economics , linguistics , philosophy , programming language , environmental science , management , environmental engineering , microeconomics
This article examines the problem of extending access to potable water through conventionally controlled government services and describes the roles of non‐governmental organizations and community management associations in improving service delivery and maintaining local water systems. Six sets of factors that are crucial to the success of community management are identified: adequate incentives, sufficient skills and resources, appropriate processes for water systems operations and maintenance, effective interorganizational relationships, appropriate technology, and effective systems of monitoring, evaluation and feedback. The components that must be taken into consideration in designing and implementing programmes for decentralizing water supply systems through community management are set out.