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End user computing in development administration: The vital role of administrators
Author(s) -
Sanwal Mukul
Publication year - 1990
Publication title -
public administration and development
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.574
H-Index - 44
eISSN - 1099-162X
pISSN - 0271-2075
DOI - 10.1002/pad.4230100209
Subject(s) - process (computing) , computer science , administration (probate law) , government (linguistics) , information technology , software , assimilation (phonology) , process management , knowledge management , business , political science , operating system , linguistics , philosophy , law
Abstract To make microcomputers serve development requires clear vision and leadership on the part of administrators. The assimilation of this technology for government tasks is no longer dependent on cost reductions or computer programmers. Rather, it requires administrators to make an explicit choice of software to integrate hardware, information and decisions. At the operational level this process is not a mere technology adoption exercise and is based on three factors—adapting standard packages that are within the reach of even the least developed countries; information specialists and end‐users jointly determining data structures; and integration of microcomputers into existing administrative functions. A decision support system for district administrators developed in India is discussed. The paper concludes with lessons for first time users so that development administrators, aid agencies and governments avoid costly mistakes.