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Decentralisation of service delivery as adopted by the Central District Council in Botswana
Author(s) -
MeyerEmerick Nancy,
Mothusi Bashi,
Molaodi Daniel K.
Publication year - 2004
Publication title -
public administration and development
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.574
H-Index - 44
eISSN - 1099-162X
pISSN - 0271-2075
DOI - 10.1002/pad.300
Subject(s) - decentralization , service delivery framework , municipal council , public administration , service (business) , business , political science , marketing , law
The Central District Council (CDC) in Botswana expanded service delivery to five sub‐districts in January 2000 using a model adapted from the South Somerset District Council, UK. As little data were available on the effectiveness of decentralised service delivery, officials and councillors throughout CDC were interviewed regarding their perception of the process. They not only provided recommendations for enhanced implementation but also identified some of the tensions resulting from it. Copyright © 2004 John Wiley & Sons, Ltd.