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Retracted : Measuring the impact of commercialism, community expectation and consensus in the development of ‘common’ and ‘agreed’ values from the perspective of a member‐based medical organisation
Author(s) -
Grebe Sasha Karl
Publication year - 2012
Publication title -
journal of public affairs
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.221
H-Index - 20
eISSN - 1479-1854
pISSN - 1472-3891
DOI - 10.1002/pa.1427
Subject(s) - commercialism , originality , public relations , value (mathematics) , process (computing) , set (abstract data type) , qualitative research , sociology , knowledge management , business , political science , computer science , social science , machine learning , law , programming language , operating system
Purpose The purpose of this paper is to examine the experience of a not‐for‐profit (NFP) organisation, the Royal Australasian College of Physicians, as an example of an NFP organisation seeking to develop an ‘agreed’ and ‘common’ set of core corporate/organisational values. Design/methodology/approach The main approach is examine the values development process of the College against the organisational values measures of commercialism, community expectation and consensus and what impact these had on the process. Findings The finding of the research collected during the development process and the evaluation of the final set of values against the measures highlights the unique challenges that NFP organisations can experience in developing ‘common’ and ‘agreed’ core corporate organisational values. Research limitations/implications The research includes qualitative and quantitative research using interviews and surveys of the members of the organisation (the Fellows), the employees of the College and a sample of key external stakeholders. Practical implications The case study of the College provides guidance for organisations seeking to undertake a values development process, and the research contributes to the theory of internal communication and organisational development. Originality/value This paper uses the unique insights of a case study to provide practical guidance for practitioners on organisational values and their development, especially in the NFP sector. Copyright © 2012 John Wiley & Sons, Ltd.