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Customer Complaints Provide Learning Opportunities
Author(s) -
Burlingame Gary A.
Publication year - 2021
Publication title -
opflow
Language(s) - Uncategorized
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/opfl.1502
Subject(s) - business , marketing , quality (philosophy) , internet privacy , operations management , computer science , engineering , philosophy , epistemology
It's always a good day to learn something new about how to respond to customers’ unusual water quality complaints.