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Use Benchmarking to Help Manage Your Utility's Performance
Author(s) -
Haskins Scott,
Brueck Terry
Publication year - 2019
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/opfl.1200
Subject(s) - benchmarking , key (lock) , quality (philosophy) , process management , computer science , operations management , business , risk analysis (engineering) , engineering , marketing , philosophy , computer security , epistemology
Benchmarking offers key tools and industry‐developed processes for water utility management success. AWWA's Utility Benchmarking Program is a remarkable tool for improving efficiency, quality, and effectiveness.