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Improve Operations by Developing Staff Versatility
Author(s) -
Geisenhoff Jack,
Wiman David R.
Publication year - 2018
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/opfl.1077
Subject(s) - workforce , plan (archaeology) , engineering management , wastewater , range (aeronautics) , business , operator (biology) , water utility , operations management , computer science , process management , engineering , environmental science , waste management , water supply , environmental engineering , geography , economic growth , economics , archaeology , aerospace engineering , biochemistry , chemistry , repressor , transcription factor , gene
Columbia Water, the water/wastewater utility in Columbia, S.C., developed and implemented a plan to reorganize its workforce. The result improved operational effectiveness by empowering workers to develop a wide range of operator skills.