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Discover effective strategies for redesigning student services
Author(s) -
Griff Adam
Publication year - 2019
Publication title -
recruiting and retaining adult learners
Language(s) - English
Resource type - Journals
eISSN - 2155-6458
pISSN - 2155-644X
DOI - 10.1002/nsr.30433
Subject(s) - process (computing) , perspective (graphical) , workflow , center (category theory) , public relations , business , medical education , computer science , political science , medicine , artificial intelligence , chemistry , crystallography , operating system , database
Student needs are increasingly complex and cut across the typical siloes of student services. Consider students who want to study abroad and the questions they might have: How will this contribute to my degree requirements? Will my credits transfer? Which program best positions me for a future job? How do I pay for this? How do I obtain the right visas and the necessary vaccinations? Embarking on a study‐abroad program can involve enrollment, career services, financial aid, student accounts, and the health center. For students, study abroad is a singular coherent experience and process, but from the perspective of colleges and universities, it involves multiple workflows and providers.

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