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Restructure your office to better serve your students, Part I
Author(s) -
Sutton Halley
Publication year - 2016
Publication title -
recruiting and retaining adult learners
Language(s) - English
Resource type - Journals
eISSN - 2155-6458
pISSN - 2155-644X
DOI - 10.1002/nsr.30134
Subject(s) - restructuring , feeling , session (web analytics) , nothing , task (project management) , state (computer science) , focus (optics) , public relations , psychology , medical education , political science , management , business , computer science , medicine , social psychology , advertising , law , economics , philosophy , epistemology , algorithm , physics , optics
ANAHEIM, CALIF. — When Rebecca Mathern of Oregon State University was given the task of restructuring her admissions office, she made it a priority to keep her focus on getting the right people in place to boost the success of students at her university. Before her attempts to restructure, Mathern found that, although nothing was really wrong in her office, her team lacked direction and had stopped feeling excited for what was coming next. “We had to stop feeling overwhelmed and start feeling empowered,” Mathern said. In a session at the recent Pacific Association of Collegiate Registrars and Admissions Officers annual conference, Mathern gave tips, tricks, best practices and anecdotes from her own experience transforming her office into a successful student‐serving team.