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Grow enrollment with communication, customer service
Author(s) -
Hope Joan
Publication year - 2016
Publication title -
recruiting and retaining adult learners
Language(s) - English
Resource type - Journals
eISSN - 2155-6458
pISSN - 2155-644X
DOI - 10.1002/nsr.30120
Subject(s) - recession , customer service , service (business) , business , community college , drop out , marketing , telecommunications , demographic economics , medical education , computer science , medicine , economics , keynesian economics
Many community colleges and other institutions of higher education have seen their enrollment drop since the recession. But at Wake Tech Community College in North Carolina, enrollment has grown steadily, despite a decline in applications.