Open AccessInterpreters' experiences of participating in an introduction course in the healthcare sector. An ethnographic field observation study
Author(s) -
Nielsen Dorthe S.,
Abdulkadir Leila S.,
Rehling Charlotte,
Sodemann Morten
Publication year - 2021
Publication title -
nursing open
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.55
H-Index - 12
ISSN - 2054-1058
DOI - 10.1002/nop2.736
Subject(s) - interpreter , ethnography , health care , medical education , psychology , process (computing) , participant observation , pedagogy , health sector , nursing , medicine , sociology , computer science , health services , political science , social science , anthropology , law , programming language , population , environmental health , operating system
Aim We aimed to explore how interpreters experienced being part of a special designed health introduction course and to obtain their perspectives on the learning process. The overall aim was to improve health care to patients with language barriers. Design With a hermeneutic phenomenological approach, we used participant observations as a method for collecting data. Method The teaching methods used were case‐based learning, role‐play and active involvement including dialogs, discussions and critical reflections. The interpreters were divided into teams of 10–15 interpreters. Over the duration of 6 weeks, teaching sessions were conducted, with 3 hr/week planned. Results The findings emphasize the importance of providing the interpreters with education, supervision and a work environment where they can confidentially share and get competent feedback on their experiences and linguistic skills, in order to ensure patients get the correct information in their native language.