Open AccessThe care‐planning conference: Exploring aspects of person‐centred interactions
Author(s) -
Jobe Ingela,
Lindberg Birgitta,
Nordmark Sofi,
Engström Åsa
Publication year - 2018
Publication title -
nursing open
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.55
H-Index - 12
ISSN - 2054-1058
DOI - 10.1002/nop2.118
Subject(s) - theme (computing) , context (archaeology) , health care , narrative , qualitative research , process (computing) , psychology , data collection , public relations , medical education , sociology , nursing , medicine , computer science , political science , world wide web , social science , paleontology , linguistics , philosophy , law , biology , operating system
Abstract Aim The aim of this study was to describe the care‐planning conference from the participants' and researchers' perspectives, focusing on exploring aspects of person‐centred interactions. Design A single‐instrumental, qualitative case study design was used describing a care‐planning conference taking place in the home of an older woman and her daughter. Methods Data collection consisted of observation and digital recording of the care‐planning conference and individual interviews with all the participants before and after the conference. Data were analysed in several phases: first, a narrative description followed by a general description and, thereafter, qualitative content analysis. Results The findings revealed that the care‐planning conference conducted had no clear purpose and did not fulfil all parts of the planning process. Three themes emerged related to aspects of person‐centred interactions. The theme “expectations meet reality” showed different expectations, and participants could not really connect during the conference. The theme “navigate without a map” revealed health professionals' lack of knowledge about the care‐planning process. The theme “lose the forest for the trees” described that the conference was conducted only as part of the health professionals' duties. Management and healthcare professionals cannot automatically assume that they are delivering person‐centred care. Healthcare professionals need to be sensitive to the context, use the knowledge and tools available and continuously evaluate and reassess the work carried out.