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The performance of performance indicators in the arts
Author(s) -
Schuster J. Mark
Publication year - 1996
Publication title -
nonprofit management and leadership
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.844
H-Index - 54
eISSN - 1542-7854
pISSN - 1048-6682
DOI - 10.1002/nml.4130070304
Subject(s) - the arts , premise , performance indicator , field (mathematics) , sociology , computer science , business , political science , marketing , epistemology , law , mathematics , philosophy , pure mathematics
The introduction of performance indicators into the field of the arts and culture has been fraught with difficulties. It is the premise of this article that many of those difficulties can be traced to tensions arising out of the actual uses of performance indicators in the arts. Based on concrete examples of the use of performance indicators, the author examines four different functions—affecting behavior, evaluating behavior, monitoring behavior, and inferring behavior—and explores some of the issues arising from each one.