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Interdepartmental relations and voluntary organizations: An exploration of tensions and why they arise
Author(s) -
Mackeith Joy
Publication year - 1994
Publication title -
nonprofit management and leadership
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.844
H-Index - 54
eISSN - 1542-7854
pISSN - 1048-6682
DOI - 10.1002/nml.4130040406
Subject(s) - turnover , service (business) , public relations , voluntary association , service organization , business , voluntary sector , political science , sociology , psychology , management , marketing , economics , law
This article explores the nature of interdepartmental relations in voluntary organizations, looking, in particular, at the relationship between fundraising and service‐providing departments. The findings indicate that the relationship between these two departments can be problematic, and the sources of tension between them are outlined. The author examines the question of why tensions arise. The fact that, for the voluntary organization, the needs and preferences of the service funder and the service recipient can be very different may be part of the explanation. Finally, the implications of the findings for our understanding of the role of voluntary organizations and the strategies they adopt are explored.