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A‐Way Express Courier
Author(s) -
Akingbola Kunle,
Phaetthayanan Suwimon,
Brown Joyce
Publication year - 2015
Publication title -
nonprofit management and leadership
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.844
H-Index - 54
eISSN - 1542-7854
pISSN - 1048-6682
DOI - 10.1002/nml.21188
Subject(s) - mental health , public relations , stakeholder , investment (military) , business , quality of life (healthcare) , quality (philosophy) , marketing , sociology , psychology , political science , psychiatry , philosophy , epistemology , politics , law , psychotherapist
This article examines the social return on investment ( SROI ) of A‐Way Express Courier for the major stakeholder group of the organization, its employees. Specifically, it explores the mental health, employment, and standard of living outcomes that A‐Way provides for the employees who are consumer/survivors of the mental health system. Overall, the impacts of the organization contributed significantly to improvements in the health and quality of life of the employees. They also translate into economic benefits for the employees and the community. Because of A‐Way's roots in the consumer/survivor movement of the 1970s, the article suggests that positive psychology could be a valuable framework with which to explain A‐Way's impact.