Strategic Performance Measurement and Management in Nonprofit Organizations | Zendy

Kaplan Robert S. | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Premium

Strategic Performance Measurement and Management in Nonprofit Organizations

Author(s) -

Kaplan Robert S.

Publication year - 2001

Publication title -

nonprofit management and leadership

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.844

H-Index - 54

eISSN - 1542-7854

pISSN - 1048-6682

DOI - 10.1002/nml.11308

Subject(s) - balanced scorecard , performance measurement , adaptation (eye) , business , strategic management , performance management , accounting , process management , public relations , marketing , political science , psychology , neuroscience

The managers and constituents of nonprofits are increasingly concerned about measuring and managing organizational performance. Financial measures alone, or even supplemented with a collection of ad hoc nonfinancial measures, are not sufficient to motivate and evaluate mission accomplishments. This article describes the adaptation of a new performance measurement and management approach, the Balanced Scorecard, to the nonprofit sector. Several examples of actual implementation are provided.

This content is not available in your region!

Continue researching here.

Having issues? You can contact us here

Accelerating Research