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When Change Hits the Fan
Author(s) -
Hernandez Cynthia M.,
Leslie Donald R.
Publication year - 2000
Publication title -
nonprofit management and leadership
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.844
H-Index - 54
eISSN - 1542-7854
pISSN - 1048-6682
DOI - 10.1002/nml.10407
Subject(s) - bureaucracy , interpersonal communication , resistance (ecology) , agency (philosophy) , organizational change , interpersonal influence , organizational structure , public relations , political science , management , sociology , social psychology , psychology , law , economics , social science , ecology , politics , biology
This case study is based on an actual situation that has been disguised and has had some hypothetical content added. It addresses several problems that may be encountered as an agency struggles with its evolution from a hierarchical bureaucratic organizational structure to an egalitarian consensus model of management. Issues include resistance to change, difficulties with the modification of staff and board roles and responsibilities, and the resultant interpersonal conflict.