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Customer service via the internet
Author(s) -
Whitmire Duane E.
Publication year - 1995
Publication title -
international journal of network management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.373
H-Index - 28
eISSN - 1099-1190
pISSN - 1055-7148
DOI - 10.1002/nem.4560050610
Subject(s) - computer science , the internet , service (business) , center (category theory) , world wide web , state (computer science) , telecommunications , customer service , multimedia , marketing , business , chemistry , algorithm , crystallography
The Bowling Green State University Computer Help Center attempts to serve the many and varied customers of the University. Anything that can be done to enable customers to help themselves should supplement the current telephone, in‐person and e‐mail services that are currently provided.