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Meeting the service management challenge with omnipoint
Author(s) -
Adams Elizabeth K.
Publication year - 1994
Publication title -
international journal of network management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.373
H-Index - 28
eISSN - 1099-1190
pISSN - 1055-7148
DOI - 10.1002/nem.4560040207
Subject(s) - vendor , computer science , process management , service (business) , engineering management , risk analysis (engineering) , knowledge management , business , marketing , engineering
OMNIPoint is the industry's way of reducing customer and vendor risk in integrated management by fostering cross‐sector agreements, by testing those agreements against user requirements and by encouraging the development of critical enabling technologies.