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Electronic government around the world: Current trends and future prospects
Author(s) -
Hagen Loni,
DePaula Nicolau,
Dincelli Ersin,
Caidi Nadia,
Rorissa Abebe
Publication year - 2013
Publication title -
proceedings of the american society for information science and technology
Language(s) - English
Resource type - Journals
eISSN - 1550-8390
pISSN - 0044-7870
DOI - 10.1002/meet.14505001023
Subject(s) - government (linguistics) , framing (construction) , public relations , business , public sector , corporate governance , information and communications technology , private sector , political science , computer science , economics , economic growth , engineering , finance , world wide web , philosophy , linguistics , structural engineering , law
In recent decades many countries have leveraged information and communication technologies to facilitate interaction between citizens, businesses and governments. By enhancing government efficiencies and streamlining governance systems, countries expect to strengthen public service deliveries and to improve public and private sector interactions. Open public data is expected to bring better access to information and thus enhance democracy. Despite these promises, electronic government (eGov) policies around the world face challenges brought about by, among other things, inequalities (in terms of abilities, literacy, gender, income, location, age, etc), issues of data quality, as well as privacy and security concerns. eGov can be examined under three different categories: Government‐to‐Government (G2G), Government‐to‐Citizen (G2C), and Government‐to‐Business (G2B). eGov can also be examined via service delivery methodology, based on infrastructure development stages, provider and user perspectives (such as the available eGov services vs. actual eGov usage) or the discursive framing of such plans and programs. This panel addresses several such scenarios to examine the current state of electronic government in various international settings. Panelists will provide insights on specific dynamics in these countries (changing policies, environments, and technologies) and how they relate to successful (or not) e‐government practices. Sponsors SIG III, SIG IFP

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