Open AccessTowards a social affordances perspective of media capabilities and interface design
Author(s) -
Turner Jason M.
Publication year - 2007
Publication title -
proceedings of the american society for information science and technology
Language(s) - English
Resource type - Journals
eISSN - 1550-8390
pISSN - 0044-7870
DOI - 10.1002/meet.1450440242
Subject(s) - affordance , situated , context (archaeology) , perspective (graphical) , perception , focus group , human–computer interaction , computer mediated communication , affect (linguistics) , psychology , task (project management) , computer science , knowledge management , multimedia , sociology , communication , engineering , world wide web , geography , artificial intelligence , the internet , archaeology , systems engineering , neuroscience , anthropology
This study examined the relationships between collaborative group work and communication technologies. First, a model of experience depicting the most perceptually relevant aspects of group work was produced using self‐guided focus groups and survey responses. Eleven elements of the group work context, their interrelationships, and technologies supporting collaborative activity were described. The model suggested communication technologies are situated within contexts of use that affect and are affected by relevant aspects of that context. Participant task groups then resolved various problems using one of three technologies: face‐to‐face, voice conferencing, or chat. Activity unfolded longitudinally allowing for the emergence of situated actions, interaction, and technology effects. Individual and collective perceptions of how technology affected each element of the model, and how those elements impacted perceptions of technology, were analyzed via in‐depth interviews.