Open AccessManaging social capital as knowledge management ‐ some specification and representation issues
Author(s) -
Davenport Elisabeth,
Graham Martin,
Kennedy Jessie,
Taylor Katharine
Publication year - 2003
Publication title -
proceedings of the american society for information science and technology
Language(s) - English
Resource type - Journals
eISSN - 1550-8390
pISSN - 0044-7870
DOI - 10.1002/meet.1450400113
Subject(s) - social capital , tacit knowledge , knowledge management , point (geometry) , work (physics) , capital (architecture) , profiling (computer programming) , business , representation (politics) , computer science , data science , political science , engineering , mechanical engineering , geometry , mathematics , archaeology , law , history , operating system , politics
‘Classic’ accounts of social capital have emerged in accounts of stable networks or institutional environments. These conditions do not apply in the case of many firms ‐ a case in point being small firm networks that rely on rapid turnover of projects. Our research team is attempting to identify how social capital is manifest in these contexts, and thus to make suggestions for building, maintaining and refreshing such capital. We present work to date that converts this type of tacit knowledge into sets of explicit and manageable local data, and provide examples of information visualizations for profiling and retrieval that support the management of social capital.