Open AccessQuestion types in digital reference: An evaluation of question taxonomies
Author(s) -
Pomerantz Jeffrey
Publication year - 2002
Publication title -
proceedings of the american society for information science and technology
Language(s) - English
Resource type - Journals
eISSN - 1550-8390
pISSN - 0044-7870
DOI - 10.1002/meet.14503901102
Subject(s) - digital reference , computer science , information retrieval , classification scheme , scheme (mathematics) , process (computing) , basis (linear algebra) , natural language processing , mathematics , programming language , mathematical analysis , geometry , economy , economics , service (business)
This study evaluates four taxonomies of question types to determine the expressiveness of each for questions received by digital reference services. The result is a faceted classification scheme that can be used as a basis for automating parts of the digital reference question answering process.