Who's boss? Physiological measures during performance assessment | Zendy

Balconi Michela | Zendy; Venturella Irene | Zendy; Fronda Giulia | Zendy; Vanutelli Maria Elide | Zendy

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Who's boss? Physiological measures during performance assessment

Author(s) -

Balconi Michela,

Venturella Irene,

Fronda Giulia,

Vanutelli Maria Elide

Publication year - 2019

Publication title -

managerial and decision economics

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.288

H-Index - 51

eISSN - 1099-1468

pISSN - 0143-6570

DOI - 10.1002/mde.2997

Subject(s) - boss , reciprocal , psychology , interpersonal communication , skin conductance , social psychology , interpersonal relationship , heart rate , qualitative analysis , qualitative research , medicine , engineering , mechanical engineering , blood pressure , sociology , philosophy , linguistics , biomedical engineering , social science

Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.

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