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Identifying and prioritizing factors influencing the selection of the top suppliers of e‐procurement using FDEMATEL and FANP
Author(s) -
Soleimani Negar,
Valmohammadi Changiz
Publication year - 2017
Publication title -
journal of multi‐criteria decision analysis
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.462
H-Index - 47
eISSN - 1099-1360
pISSN - 1057-9214
DOI - 10.1002/mcda.1619
Subject(s) - ranking (information retrieval) , selection (genetic algorithm) , procurement , analytic hierarchy process , computer science , prioritization , service (business) , operations research , multiple criteria decision analysis , scale (ratio) , fuzzy logic , process (computing) , business , process management , marketing , mathematics , artificial intelligence , operating system , physics , quantum mechanics
The aim of this study is to identify, rank, and determine the importance of factors influencing the selection of the top supplier of electronic procurement in organizations using a hybrid approach. This is a case study of Irancell Telecommunication Service Company in which fuzzy decision‐making trial and evaluation (FDEMATEL) and fuzzy analytical network process (FANP) were used. FDEMATEL was employed to determine the interaction and interrelationships among the identified criteria and subcriteria, while utilizing FANP to calculate the weights of the criteria and their relevant subcriteria to determine their priorities. Therefore, the research literature was first reviewed to identify the factors influencing the selection of suppliers. For this purpose, the experts on communication networks were interviewed to select 16 final factors as the most important subcriteria that were then categorized as 5 groups (technology, environmental, services, organizational, and commercial) on which the study was based. After extracting the criteria for ranking the suppliers, codifying evaluation questionnaire, and converting the opinions in the Likert scale, 16 criteria were finally chosen with scores above the mean. FDEMATEL was used to determine the weights of subcriteria. In the final step, FANP was employed for prioritization. Results indicate that the organizational criterion is the most influential factor; however, the criterion services is the most permeable factor. The greatest weights were obtained from production capacity and provisions and geographical situation which were weighted 0.097 and 0.039, respectively. They are also regarded as the most and least important criteria for the selection of the top supplier of e‐procurement by the experts.