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All at once or one at a time? The effect of simultaneous versus sequential discount presentation on store patronage intentions
Author(s) -
DelVecchio Devon,
Wang Jessie J.,
Brigden Neil
Publication year - 2020
Publication title -
psychology and marketing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.035
H-Index - 116
eISSN - 1520-6793
pISSN - 0742-6046
DOI - 10.1002/mar.21336
Subject(s) - extant taxon , presentation (obstetrics) , advertising , affect (linguistics) , psychology , process (computing) , marketing , business , computer science , communication , medicine , evolutionary biology , biology , radiology , operating system
Retailers often employ store flyers, be they in print or digital form, to drive store traffic. A fundamental difference in the presentation of multicomponent information, such as the multiple discounts presented in flyers, is whether the components are displayed simultaneously (all at once) of sequentially (one at a time). Yet a little extant research examines how these different presentations affect individuals' responses to retailer price promotions. Three experiments demonstrate that a sequential display of price discounts is associated with more positive store patronage intentions. Evidence, gleaned by both measuring and manipulating the process by which the discounts are evaluated, implicates a greater sense of accumulating benefit with each successive discount when presented sequentially as the driver of the cross‐format difference in patronage intentions.