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Short brand stories on packaging: An examination of consumer responses
Author(s) -
Solja Eeva,
Liljander Veronica,
Söderlund Magnus
Publication year - 2018
Publication title -
psychology and marketing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.035
H-Index - 116
eISSN - 1520-6793
pISSN - 0742-6046
DOI - 10.1002/mar.21087
Subject(s) - advertising , product (mathematics) , brand awareness , brand management , value (mathematics) , brand extension , marketing , psychology , space (punctuation) , business , brand equity , computer science , mathematics , geometry , machine learning , operating system
The persuasiveness of stories and their influence on consumers have been acknowledged in marketing, particularly within the advertising field. In marketing practice, brand stories are increasingly also appearing on product packages. However, packages differ from ads in significant ways as communication channels; for example, the space for messages on a package is limited by the size of the package. This study reports findings from two experiments comparing consumer responses to fast‐moving consumer good (FMCG) packages with and without short brand stories. The findings show that even a short brand story included on FMCG packaging has a positive impact on consumers’ affective, attitudinal, product value, and behavioral intention responses to the brand.