Premium
Third‐person perception and purchase behavior in response to various selling methods
Author(s) -
TalOr Nurit,
Shilo Shiri,
Meister Talia
Publication year - 2009
Publication title -
psychology and marketing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.035
H-Index - 116
eISSN - 1520-6793
pISSN - 0742-6046
DOI - 10.1002/mar.20314
Subject(s) - psychology , perception , personal selling , advertising , social psychology , ideal (ethics) , resistance (ecology) , third person , marketing , business , sales promotion , sales management , law , political science , ecology , neuroscience , biology , psychoanalysis
Two studies investigated whether various tactics of personal selling that generate different levels of resistance also produce different degrees of third‐person perceptions. Furthermore, the studies compared third‐person perceptions to the actual influence on behavior. Study 1 showed that more direct and blatant selling methods produce more TPP. Study 2 showed that people tend to underestimate the influence of the more direct method, especially with regard to themselves. The study concludes by identifying the ideal selling method as one in which the customers are asked about their willingness to listen to the sales campaign before they are told about it. This method increases sales and creates satisfied customers. © 2009 Wiley Periodicals, Inc.