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RELEARNING HOW TO DRIVE
Author(s) -
HuChan Maya
Publication year - 2020
Publication title -
leader to leader
Language(s) - English
Resource type - Journals
eISSN - 1531-5355
pISSN - 1087-8149
DOI - 10.1002/ltl.20505
Subject(s) - face (sociological concept) , honor , position (finance) , public relations , factory (object oriented programming) , china , accountability , key (lock) , business , multiculturalism , political science , psychology , sociology , computer science , computer security , law , internet privacy , social science , finance , programming language
The author notes that one trait that successful leaders have in common is the ability to save and honor face for others. “Saving Face” is a universal concept, beyond its origins in China, and it is a key factor in leadership for building positive relationships, motivating and rewarding others. Leaders can navigate through a new or unfamiliar situation and still manage to save and protect face; an ability the author calls, “Relearning how to drive.” For instance, working in a new environment is a lot like driving in a foreign country for the first time. Go on autopilot too quickly can lead to a loss of face, whether it's a new team or a new country you're working in. A detailed corporate example is provided about a videoconference with managers from a factory in Dongguan, China, illustrating a concept the author refers to as The Cultural Iceberg. The BUILD model is also outlined, with five keys that are crucial building blocks to forming strong, productive business relationships: Benevolence and Accountability, Understanding, Interacting, Learning, and Delivery. Leaders can view complex issues in a multicultural business environment from four different perspectives: first person, second person, meta position, and helicopter.