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Inspiring democracy in the workplace: From fear‐based to freedom‐centered organizations
Author(s) -
Fenton Traci L.
Publication year - 2012
Publication title -
leader to leader
Language(s) - English
Resource type - Journals
eISSN - 1531-5355
pISSN - 1087-8149
DOI - 10.1002/ltl.20024
Subject(s) - democracy , transparency (behavior) , accountability , organizational chart , absenteeism , public relations , work (physics) , service (business) , business , political science , psychology , marketing , management , economics , social psychology , law , engineering , mechanical engineering , politics
Most of us would prefer to work in an environment ruled by democratic principles rather than one ruled by command and fear. Yet, unfortunately, according to Fenton, too many people still toil in the latter environment. Her research shows great benefits for organizations operating along democratic lines, such as lower absenteeism, better customer service, and more innovation. These workplaces are also generally better able to attract top talent, especially from Generation Y. She includes examples of democratic companies and provides a chart of democratic principles, including transparency, integrity, and accountability.