Premium
A computer prototype to support knowledge audits in organizations
Author(s) -
PerezSoltero Alonso,
BarceloValenzuela Mario,
SanchezSchmitz Gerardo,
RodriguezElias Oscar Mario
Publication year - 2009
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.329
Subject(s) - audit , knowledge management , computer science , process (computing) , ontology , reuse , domain knowledge , knowledge value chain , knowledge organization , process management , business , organizational learning , engineering , accounting , philosophy , epistemology , waste management , operating system
A knowledge audit is a process whose purpose is to diagnose the situation in which knowledge is kept within an organization, that is, it allows to know what knowledge exists, who has it, where it is, how it moves and how it is managed. The aim of this paper is to present the implementation of an ontology as a support to knowledge audit process through a computer prototype. A case study in an organization is developed, in which the knowledge audit process is supported by the prototype. Among the advantages it offers: facilitates obtaining knowledge inventory, classifying and valuing knowledge assets and flows, identifying knowledge gaps, knowledge management analysis and reusing the audit's results. Copyright © 2009 John Wiley & Sons, Ltd.