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Analysis of a public sector organizational unit using strategic and operational analysis tools
Author(s) -
Brady Malcolm
Publication year - 2008
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.305
Subject(s) - unit (ring theory) , process management , public sector , process (computing) , outcome (game theory) , strategic planning , business , strategic business unit , strategic management , organizational unit , knowledge management , computer science , operations management , marketing , political science , economics , psychology , mathematics education , computer security , mathematical economics , law , operating system
Abstract This paper reports on a project which analyzed the processes carried out by a unit within a public sector organization. The method used a combination of strategic and operational analysis tools. This combination proved to be complementary and effective in practice. The outcome of the study suggests that where a process analysis project has strategic considerations, as many do, then the use of strategic as well as operational analysis tools should be considered. Copyright © 2008 John Wiley & Sons, Ltd.