Analysis of a public sector organizational unit using strategic and operational analysis tools | Zendy

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Analysis of a public sector organizational unit using strategic and operational analysis tools

Author(s) -

Brady Malcolm

Publication year - 2008

Publication title -

knowledge and process management

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.341

H-Index - 44

eISSN - 1099-1441

pISSN - 1092-4604

DOI - 10.1002/kpm.305

Subject(s) - unit (ring theory) , process management , public sector , process (computing) , outcome (game theory) , strategic planning , business , strategic business unit , strategic management , organizational unit , knowledge management , computer science , operations management , marketing , political science , economics , psychology , mathematics education , computer security , mathematical economics , law , operating system

This paper reports on a project which analyzed the processes carried out by a unit within a public sector organization. The method used a combination of strategic and operational analysis tools. This combination proved to be complementary and effective in practice. The outcome of the study suggests that where a process analysis project has strategic considerations, as many do, then the use of strategic as well as operational analysis tools should be considered. Copyright © 2008 John Wiley & Sons, Ltd.

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