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Small business knowledge management success story— this stuff really works!
Author(s) -
Frey Robert S.
Publication year - 2002
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.147
Subject(s) - business , intellectual capital , government (linguistics) , knowledge management , quality (philosophy) , process management , computer science , linguistics , philosophy , epistemology
Knowledge management (KM) is the sustained, integrated enterprise‐wide application and optimization of intellectual capital to achieve organizational mission and goals. It provides private‐sector and government organizations alike with the ability to anticipate and adapt to unpredictable change quickly and appropriately. As measured in direct benefits to your company or organization, KM: Improves enterprise‐wide decision quality and agility through just‐in‐time intelligence Enhances mission performance Facilitates informed business development actions such as Bid/No‐Bid decisions Fosters rapid prototyping of proposals and technical solutions for clients Encourages improved client support Supports organizational risk‐mitigation initiatives. Copyright © 2002 John Wiley & Sons, Ltd.