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Sustainable Development and Stakeholders: A Renew Proposal for the Implementation and Measurement of Sustainability in Hospitality Companies
Author(s) -
Pérez Andrea,
Bosque Ignacio Rodríguez
Publication year - 2014
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.1452
Subject(s) - stakeholder , sustainability , hospitality , sustainable development , corporate sustainability , business , stakeholder theory , tourism , hospitality management studies , hospitality industry , corporate social responsibility , stakeholder engagement , stakeholder management , sustainability reporting , sustainable tourism , process management , marketing , knowledge management , public relations , political science , computer science , ecology , law , biology
The authors present a theoretical framework, the sustainable development–stakeholder relations management (SD–SRM) approach, which can help scholars and practitioners to easily evaluate the implementation of corporate sustainability in the hospitality sector. The SD–SRM approach is based on the ideas of the sustainable development and stakeholder relations management theories. It explores how far sustainable development can be achieved through stakeholder relations management. Thus, it shows how sustainable development and stakeholder relations management relate to each other. On the basis of the SD–SRM approach, the authors also identify several areas for improvement in the management and reporting of corporate sustainability in the hospitality sector. In doing so, the authors contribute a step forward in the generation of knowledge on corporate sustainability in the tourism industry as they integrate social theories that have appeared unconnected in the previous academic and professional literature. Copyright © 2014 John Wiley & Sons, Ltd.