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An Integrated Outsourcing Framework: Analyzing Boeing's Outsourcing Program for Dreamliner (B787)
Author(s) -
Elahi Ehsan,
Sheikhzadeh Mehdi,
Lamba Narasimha
Publication year - 2014
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.1431
Subject(s) - outsourcing , library science , management , islam , sociology , political science , history , computer science , law , economics , archaeology
This paper analyzes the outsourcing model that Boeing devised to develop its latest commercial airplane model: Dreamliner (B787). The development of this airplane, which seemed to be very promising in the beginning, turned into the longest delayed program in the history of the company. In this paper, we propose an integrated outsourcing framework through which we try to find the root causes of the delays and the resulted extra costs. The proposed framework shows how the interaction of all influential factors in four outsourcing dimensions (who, what, to whom, and how) determines the performance of an outsourcing program. Copyright © 2014 John Wiley & Sons, Ltd.