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A knowledge management perspective to evaluation of enterprise information portals
Author(s) -
Kim Yong Jin,
Chaudhury Abhijit,
Rao H. Raghav
Publication year - 2002
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.137
Subject(s) - perspective (graphical) , knowledge management , context (archaeology) , enterprise portal , computer science , process management , business , artificial intelligence , paleontology , biology
The paper develops conceptual criteria for evaluating Enterprise Information Portal (EIP) systems in the context of knowledge management activities such as knowledge integration and application. The criteria have been drawn from an Activity theory perspective consisting of actors, community, object, tools, rules, and division of labor. It then discusses the characteristics of several commercial EIPs and evaluates one major commercial EIP in the context of the framework. Copyright © 2002 John Wiley & Sons, Ltd.