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Predictors of information technology support for inter‐organizational knowledge management: lessons learned from law firms in Norway
Author(s) -
Gottschalk Petter
Publication year - 2001
Publication title -
knowledge and process management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 44
eISSN - 1099-1441
pISSN - 1092-4604
DOI - 10.1002/kpm.115
Subject(s) - norwegian , knowledge management , business , information technology , organizational learning , computer science , law , political science , philosophy , linguistics
Law firms represent an industry that seems very well suited to knowledge management investigation. They are knowledge intensive, and the use of advanced technology may well transform these organizations in the future. This paper reports results from a survey of Norwegian law firms on the use of information technology to support inter‐organizational knowledge management. Two predictors of IT support were significant: firm cooperation and knowledge cooperation. Inter‐organizational trust was not a significant predictor. Software and systems most frequently used include word processing, electronic mail and legal databases. Copyright © 2001 John Wiley & Sons, Ltd.