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Service quality management in hospitality, tourism and leisure edited by J. Kandampully, C. Mok and B. Sparks. The Haworth Hospitality Press, Binghamton, NY, 2001. no of pages: 339. ISBN 0‐7890‐1141‐7.
Author(s) -
Christou Evangelos
Publication year - 2003
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.396
Subject(s) - hospitality , library science , service (business) , hospitality management studies , citation , tourism , sociology , quality (philosophy) , management , media studies , political science , marketing , business , computer science , economics , philosophy , law , epistemology