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Role of tourism IT adoption and risk management orientation on tourism agility and resilience: Impact on sustainable tourism supply chain performance
Author(s) -
Mandal Santanu,
Dubey Ritesh K.
Publication year - 2020
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.2381
Subject(s) - tourism , business , structural equation modeling , supply chain , supply chain management , marketing , resilience (materials science) , sustainable tourism , supply chain risk management , risk management , risk perception , perception , industrial organization , environmental economics , service management , economics , psychology , finance , statistics , physics , mathematics , political science , law , thermodynamics , neuroscience
The study explored the influence of tourism IT adoption and risk management orientation on tourism supply chain agility and resilience that may impact sustainable tourism supply chain performance using dynamic capability view. The study gathered 302 perceptual responses from hotels and tour companies and analyzed using structural equation modeling in AMOS. The study also evaluated for invariance of the proposed model across hotels and tour companies. Furthermore, it also explored if tourism IT adoption and risk management orientation moderates the relationship among agility, resilience and sustainable tourism supply chain performance. Implications for theory and tourism managers were provided.