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Special dietary requirements: Restaurant sector responses across six tourist cities
Author(s) -
Oktadiana Hera,
Pearce Philip L.,
Mohammadi Zohre
Publication year - 2020
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.2352
Subject(s) - tourism , competence (human resources) , marketing , business , social identity theory , coding (social sciences) , advertising , public relations , sociology , psychology , geography , social group , social psychology , political science , social science , archaeology
The key aims of the study were to document and analyze contemporary restaurant practices germane to meeting dietary requirements in significant tourist cities. Social practice theory informed the study. Detailed coding of menu information and TripAdvisor sources for 60 restaurants in six strategically selected tourist cities provided the bases for the work. The results identified locational differences; that overall religious and lifestyle requirements are moderately well presented, while health needs addressed less adequately. Social practice theory insights helped interpret the findings through issues of managerial caution, perceived competence, and image and identity management for both restaurants and customers.