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Developing dynamic capabilities to survive a crisis: Tourism organizations' responses to continued turbulence in Libya
Author(s) -
Mansour Hafez E.L.,
Holmes Kirsten,
Butler Bella,
Ananthram Subramaniam
Publication year - 2019
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.2277
Subject(s) - dynamic capabilities , tourism , adaptation (eye) , business , crisis response , crisis management , marketing , industrial organization , economic system , economics , public relations , political science , management , optics , physics , law
This paper identifies specific types of dynamic capabilities that enable tourism firms to survive the crisis caused by the Libyan civil war. The literature on dynamic capabilities has matured, but little is known about the specific types of dynamic capabilities that enable firms to survive turbulent conditions. Using case studies of eight Libyan tourism firms, we find that ongoing interactions between firms and their environments and the specific actions taken by managers and employees are crucial to firms' survival and adaptation to the new environment. Our paper makes a theoretical contribution to the dynamic capabilities and crisis management literature.