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Stakeholder Influence on the Implementation of Environmental Management Practices in the Hotel Industry
Author(s) -
SánchezMedina Patricia S.,
DíazPichardo René,
CruzBautista Maricela
Publication year - 2015
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.2056
Subject(s) - business , stakeholder , hotel industry , marketing , hospitality industry , perception , empirical research , stakeholder theory , environmental resource management , empirical evidence , tourism , public relations , economics , psychology , political science , philosophy , epistemology , neuroscience , law
Based on the stakeholder theory, this research aims to analyze the relationship between hoteliers' perceptions of stakeholders' interests and the implementation of environmental management practices in Oaxaca, Mexico, incorporating the effect of three hotel characteristics: size, age and economic capacity. Empirical evidence, obtained from hotel owners and/or managers, reveals a direct and positive relationship between the hoteliers' perceptions of stakeholders' interests and the implementation of environmental management practices, with hotel age and size having a moderating effect. Economic capacity, as an independent variable, is also an important factor in the implementation of environmental management practices. Copyright © 2015 John Wiley & Sons, Ltd.