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Environmental Management Practices of Hotels in Malaysia: Stakeholder Perspective
Author(s) -
Tang Yee Hooi,
Amran Azlan,
Goh Yen Nee
Publication year - 2013
Publication title -
international journal of tourism research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.155
H-Index - 58
eISSN - 1522-1970
pISSN - 1099-2340
DOI - 10.1002/jtr.1952
Subject(s) - stakeholder , stakeholder theory , perspective (graphical) , business , stakeholder analysis , tourism , hospitality industry , marketing , hotel industry , environmental resource management , public relations , economics , political science , computer science , artificial intelligence , law
This article described the level of hotel participation in environmental management practices (EMPs) in Malaysia. It aimed to identify the level of stakeholder influence on EMP participation and whether EMPs contribute to overall hotel performance. To achieve these objectives, stakeholder theory was selected as the theoretical basis to explicate the proposed hypotheses. The analysis showed that stakeholder influence and the level of participation in EMPs among Malaysian hotels are only at a moderate stage. Copyright © 2013 John Wiley & Sons, Ltd.