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Managing change: the theory of constraints in the mental health service
Author(s) -
Ritson Neil,
Waterfield Nick
Publication year - 2005
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/jsc.745
Subject(s) - mental health , key (lock) , public relations , service (business) , health services , service delivery framework , realization (probability) , business , population , mental health service , public administration , marketing , medicine , political science , computer science , psychiatry , environmental health , computer security , statistics , mathematics
This paper presents the outcomes of a live consultancy project. It was conducted to align the delivery of mental health services to the population in a UK region. The two agencies involved are the Social Services Department (SSD) of the local council and the National Health Service (NHS) Mental Health Trust. The paper examines the realization of the theory of constraints as a key pragmatic model in the delivery of the issues at stake and suggests this is the necessary precursor for real synergistic working between these sets of professionals.Copyright © 2005 John Wiley & Sons, Ltd.