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The impact of information and communications technology on managerial practices: the use of codes of conduct
Author(s) -
Healy Mike,
Iles Jennifer
Publication year - 2003
Publication title -
strategic change
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 16
eISSN - 1099-1697
pISSN - 1086-1718
DOI - 10.1002/jsc.634
Subject(s) - information and communications technology , bureaucracy , decentralization , business , teamwork , empowerment , information technology , the internet , argument (complex analysis) , knowledge management , public relations , management , economics , computer science , political science , law , economic growth , biochemistry , chemistry , politics , world wide web
The widespread adoption of advanced information and communications technology (ICT) is generally regarded as a powerful driver for undermining bureaucratic management. ICT‐enabled organizations are often associated with flattened organizational structures, decentralization of resources and activities, teamwork and the empowerment of employees. Those lines of argument are questioned with reference to knowledge management, security, the development and implementation of intranets and intranets and the findings of surveys carried out over a period of 3 years on the use of codes of conduct governing the use of ICT by employees in a wide range of organizations. Evidence is presented that the increasing use of Internet technology has not been accompanied by the expected move away from bureaucratic management but rather by increasing employee regulation and discipline, motivated largely by management concerns about the security and efficient operation of information systems.Copyright © 2003 John Wiley & Sons, Ltd.